Our Policies & Terms
Design & Customization Fees:
A standard design fee of $300–$800 applies to all custom projects. Please note: Final pricing is tailored to your tribute's specific needs and varies based on the project type, total page count, and design complexity. Extensive custom artistic work or specialized photo restoration beyond basic clarity is billed at an hourly rate of $25.00.
Extended Layouts:
Our standard packages include set page counts designed for balance and elegance. For Tribute Booklets requiring more than 8 pages, an additional fee of $20 per page applies to ensure the design remains cohesive and high-quality.
Standard Turnaround:
Our standard completion time for all services is 2–4 business days. Final delivery may vary based on the overall scope of the project and the timely submission of all required photos, text, and information. We recommend submitting all materials 24–48 hours prior to the service to ensure a beautiful and timely tribute.
Submission Requirements:
All submissions must be typed and sent via email using the provided forms to ensure accuracy and prevent errors. If this is not possible, a $50.00 fee will be applied for converting handwritten information due to the additional time required.
Client Responsibility:
Clients are responsible for providing all accurate content, photos, and details needed to complete the project. Delays in submission may affect turnaround time.
Final Approval:
Final designs will be approved by the client before printing. Once approved, we are not responsible for any errors or omissions.
Flexible Payment Options:
For your convenience, Cherished Adorations LLC accepts all major forms of payment. Whether you prefer to pay via credit card, mobile payment apps (Zelle, CashApp, etc.), or cash, we are here to accommodate your needs. Please note: Full payment or a deposit (as per your service agreement) is required to begin the design process.
Payment & Project Policy:
To ensure the highest quality of service and dedicated design time, all services must be paid in full prior to the start of any project.
Secure Your Project:
Design work is scheduled on a first-come, first-served basis. Given the time-sensitive nature of funeral and memorial services, we highly recommend securing your project date as early as possible to guarantee timely delivery for the ceremony.
Refund Policy:
Due to the highly personalized and unique nature of memorial tributes and keepsakes, all sales are final once the printing process has commenced. Design fees are non-refundable after the first draft has been presented to the client.
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Single Point of Contact:
To ensure accuracy and timely delivery of your memorial materials, Cherished Adorations LLC requires one designated family representative to serve as the primary point of contact. All design instructions, photo submissions, and final approvals must come through this individual to prevent conflicting information and ensure the highest quality of service.
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